New Streamer remote does not repeat volume commands.

[Spike2k]

My old chromecast had no problem adjusting the volume on my Integra Receiver, however the new Google Streamer remote only bumps the volume 1 step per press, and does not continue to move the volume when held down. Please correct this bug. Repeatedly pressing the volume button is a very slow way to get to the correct volume level.

[MLeg11 · Accepted solution]

Good morning, all --

I recently upgraded to the new Google TV Streamer and encountered the same issue with my Yamaha receiver: the remote would only adjust the volume in small increments, instead of allowing continuous adjustment when holding the button down.

After some research, I found a solution that worked for my Yamaha receiver and potentially help with other receivers too:

• Go to Settings > Remote & Accessories > Set up remote buttons > Volume Control
• Change the setting from your receiver’s brand (e.g., Yamaha (IR)) to Auto (CEC)

Once I switched to Auto (CEC), the volume control functioned as expected, allowing me to hold the button for continuous adjustment. This fix worked immediately for me and could potentially apply to other receiver brands as well.

Hope this helps!

[virnab]

Hi Spike2k,

Thanks for reaching out to our community.

I am sorry to hear that your Google Streamer remote only bumps the volume 1 step per press and does not continue to move the volume when held down. But don’t worry; I’m happy to assist you.

To help me troubleshoot this issue, please answer the following questions:

1. When did the remote control start experiencing this problem?
2. Has the remote control functioned correctly in the past?
3. Have you attempted to factory reset the remote control?

Once I have this information, I can recommend some steps to try and resolve the issue.  Please follow the next instructions:

1. Turn on your Google TV Streamer 4K.
2. Go to the top right of your TV screen and select your profile and tap “All settings.”
3. Select Remotes & Accessories
4. Choose the option “Set up remote buttons.” You’ll now be on the remote button setup screen.
5. If you haven’t added a device yet, you’ll need to add one before continuing. Select Add a device, then your device type, then your device brand.
6. From the remote buttons setup screen, select Volume, then go to the device you want to play sound on. The screen will show “You’ll hear music next.”
7. Make sure your device’s sound is on, then select Next.
8. When you hear the music, point your Chromecast or Google TV Remote at the device and adjust the volume up and down.
9. In the section “Do the volume buttons work?” Select Yes or No, and try again.
   1. You must point your remote at the device for the volume buttons to work.
   2. The remote won’t be able to control the volume on some device models.

Please let me know if these instructions are helpful.

Regards,

Virna.

[Spike2k]

The streamer is brand new. I have done all the steps of setting up the remote for my Integra receiver. There is only one option that works and it is the option that produces the single step volume movement. I have repeated the setup multiple times. My old Chromecast did not have this issue with the same equipment.

[virnab]

Hi Spike2k,

Thanks for keeping me updated on your case. I am so sorry to know that after doing all the steps of setting up the remote for your receiver, it didn't help you to resolve the inconvenience with the adjustment of the volume on your Integra Receiver. I'm here to help you resolve this inconvenience as quickly as possible. 

To help me assist you better, could you please let me know the model of your Integra receiver?

Thank you for your patience and cooperation.

Best regards,

Virna

[virnab]

Hi cgebers,

Thank you for your timely post and the comprehensive information you've provided.

I am sorry to hear about the inconvenience you're experiencing with your Yamaha receiver. It seems similar to the issue Spike2k reported with his receiver. You've mentioned that the volume button on your Google TV Streamer 4K remote works but doesn't repeat when held down.

To help me assist you better, please provide the following information:

What is the specific model of your Yamaha receiver?

Have you tried the troubleshooting steps suggested to Spike2k above in this thread?

If the inconvenience persists after trying the previous troubleshooting steps suggested, you will need to press the button multiple times to adjust the volume instead of holding down the button.Your feedback is the heart of what we do here at Google. I am truly grateful that you took the time to share your thoughts with me. Your insights will help to  create even better products and services. Please consider sharing your thoughts directly with our development team through this feedback. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Thank you for being such a valued member of the community.

Best regards,

Virna

[cgebers]

I have the same problem with a Yamaha receiver and a brand new 4K streamer. Volume button works, but does not repeat when held down. I previously used a Chromecast with YouTube TV, and that remote used to repeat volume up and volume down signals when the button was held down. As an experiment, I paired my old Chromecast remote to the new 4K streamer, and now it does not repeat volume up/volume down.

[MLeg11 · Accepted solution]

Good morning, all --

I recently upgraded to the new Google TV Streamer and encountered the same issue with my Yamaha receiver: the remote would only adjust the volume in small increments, instead of allowing continuous adjustment when holding the button down.

After some research, I found a solution that worked for my Yamaha receiver and potentially help with other receivers too:

• Go to Settings > Remote & Accessories > Set up remote buttons > Volume Control
• Change the setting from your receiver’s brand (e.g., Yamaha (IR)) to Auto (CEC)

Once I switched to Auto (CEC), the volume control functioned as expected, allowing me to hold the button for continuous adjustment. This fix worked immediately for me and could potentially apply to other receiver brands as well.

Hope this helps!

[tajennifer]

Hi Spike2k, 
 
Thanks for sharing this valuable information. We are happy to hear that you found the steps that worked to solve the situation that you were experiencing with your new Streamer remote not repeating volume commands. 
 
Please let us know if you have any questions.
 
Best regards,
Jenny

[Spike2k]

I have not found steps that resolved my situation. On any remote that has volume since the history of time the volume signal must repeat when held down in order to continue moving the volume. This standard practice is not being followed by your device. My receiver is an Integra DTR 50.4. it operated perfectly with your older Chromecast, but you have not resolved anything with the new streamer.

I never reported that this issue was resolved absolutely nothing has been done.

[Spike2k]

I have now set up my remote to Auto CEC as suggested by MLeg11. This works for me, but it still does not resolve issues for those using infrared. The repeat functionality needs to be on infrared also. My volume issue is now resolved.

[Bertokamus]

I am also using a brand new Google TV Streamer, and I have a Yamaha A/V Receiver model RX-V679, which uses IR.

Of the 5 available codes for Yamaha receivers, mine is ONLY compatible with the very first code.

As reported by the original poster, the volume buttons on the Google TV Streamer only adjust the Yamaha receiver in single increments.

Two previous generations of Chromecasts (and probably more) featured remotes which by default repeated IR commands indefinitely so long as a volume button was held.  Several generations of Roku, as well.  DirecTV remotes are also on the list of "engineered completely."

Is there an update that can be pushed to resolve this?  Coupled with the fact that I had to use my PC and the Google Play Store to install several apps that refused to appear on the app search on the Google TV Streamer (Plex, namely), I'm pretty underwhelmed with the new model thus far.

[Bertokamus]

Experiencing the exact same thing here with my Yamaha receiver- upon some searching, I hilariously found a thread from 4 years ago on the same topic regarding the previous generation Chromecast.

I'm now noticing tonight that my old Chromecast (Google TV 4K) shows a *remote* firmware version of 26.7.

This new Google Streamer I set up tonight is showing a remote firmware version of, wait for it... 1.00.

Here's to hoping this is something that's addressed post-haste in the firmware updates!

https://www.reddit.com/r/Chromecast/comments/mn99xg/any_way_you_make_the_remotes_volume_buttons/

[ByronP · Accepted solution]

Hi Bertokamus,

Thank you for posting in the community. I understand that you are having trouble that the Google TV Streamer remote doesn't repeat volume commands on your Yamaha receiver. Let's work together for a solution.

We are always looking for improvements on the Google TV streamer device and remote, especially when used with a third-party audio receiver. Please share your feedback about your experience and thoughts so it can work on future updates.

Let me know if you have any further questions.

Regards,

Byron

[Bertokamus]

Okay, Byron.

I have clicked the included link highlighted as "feedback," which took me to a Google feedback survey which did not provide the Google TV Streamer (4K) as an option under streaming (just previous generation Chromecasts, whoopsie-doodle!), however I typed that in the "other" field.

I classified my feedback as "complaint."

I look forward to a firmware update to rectify this oddly less functional OEM remote.

Got any kind of feedback for me, Byron?  I'm sure many of us would appreciate any kind of progress you could share on the Google side of things.

Thank you so much!

Robert