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Nie moge przesłać ekranu z telefonu samsung na telewizor lg

gosia-199113
Community Member

Mam problem ze zrobieniem zrzutu z mojego telefonu samsung galaxy a22 na telewizor lg. Wcześniej nie było problemu mimo iż pojawiał się komunikat że przesylanie nie jest zoptymalizowane na tym urządzeniu po chwili pokazywał się na ekraniu poziom głośności następnie rozpocznij i ruszało. Teraz pojawia się komunikat o z optymalizowaniu i na tym koniec, nic więcej się nie dzieje. Dodam że resetowałam modem, chromecasta i dalej nie działa zrzut ekranu. W aplikacjach typh netflix chromecast działa bez zarzutu.

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there gosia-199113,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know these issues can be tricky to resolve. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does this issue only occur when attempting to mirror the Android screen?
  • Is your Google Home app up-to-date?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back fromgosia-199113, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!

Best regards,
Jeran