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No 5.1 surround sound with Chromecast for Google TV + Netflix app

FlamKeuch
Community Member

Hi !

I cannot play 5.1 surround sound with Chromecast for Google TV (4K) and the native Netflix app.

With the same setup, I get good 5.1 sound with the native Prime Video app.

-> Is there an issue with the Netflix Chromcast for Google TV app ? Anyone managed to get 5.1 Netflix sound on a similar setup ?

Details:

  • Chromecast for Google TV (4k): latest firmware version to date April 2024: STTL.240206.002
  • AV Receiver: Yamaha RX-V377

Thanks

2 REPLIES 2

nerys
Community Specialist
Community Specialist

Hi FlamKeuch,

 

Thanks for posting in the community!

 

I am so sorry to hear that Netflix is not working with 5.1 surround sound. Netflix can deliver 5.1 surround sound, but it requires a Chromecast connected to an audio/video receiver that supports Dolby Digital Plus (DD+). Here are some steps that might help:.

 

  • Check the audio resolution on your device (phone, laptop, etc.).
  • Try playing content with 5.1 surround sound from a different platform like Prime Video to see if the issue is specific to Netflix.

 

By following these steps, hopefully you'll be able to enjoy 5.1 surround sound with Netflix. Feel free to share any additional details about your setup if you need further assistance.

 

Best regards,

Nery.

FlamKeuch
Community Member

Hello,

I'm so sorry, I found out that Netflix had 2 audio streams for most show: "French" and... "French 5.1". I stupidly forgot this and tried a show in "French". After switching to "French 5.1" all is perfect.