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No remote, can’t use phone

baward
Community Member

Hello,

I have lost the remote to my quite old NC2-6A5 (I don’t know the model of Chromecast), and although I can see it on my TV and it appears in Google Home under Devices, I am unable to use my phone as the remote,  as on https://support.google.com/chromecast/answer/11221499?hl=en

because in Google Home, I don’t see Open remote on my phone. Should I buy a new remote?

Many thanks.

2 Recommended AnswerS

Byteguy
Gold Product Expert
Gold Product Expert

Is that a round Chromecast?  If so, that model did not come with our use a remote.  And could not be controlled with the soft-remote on your phone.

All of the controlling was done using the app you were using to stream to the Chromecast (Netflix, YouTube, etc).

That was THIS style of casting using the cast icon on apps:

https://support.google.com/chromecast/answer/3006709

 

View Recommended Answer in original post

baward
Community Member

Yes, the round one. I clearly had no actual remote to replace, then! I may upgrade the streamer anyway. Many thanks.

View Recommended Answer in original post

2 REPLIES 2

Byteguy
Gold Product Expert
Gold Product Expert

Is that a round Chromecast?  If so, that model did not come with our use a remote.  And could not be controlled with the soft-remote on your phone.

All of the controlling was done using the app you were using to stream to the Chromecast (Netflix, YouTube, etc).

That was THIS style of casting using the cast icon on apps:

https://support.google.com/chromecast/answer/3006709

 

baward
Community Member

Yes, the round one. I clearly had no actual remote to replace, then! I may upgrade the streamer anyway. Many thanks.