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Nuevamente no funcionan los chromecast 2da generacion

Elias_91
Community Member

Otra vez problemas con la conexión? Que está pasando? Si quieren dejarlo obsoleto informenlo, no nos hagan perder tiempo!!

3 REPLIES 3

Mauren1019
Community Member

Si acaba dw pasar

ErickCame
Community Member

Creí que está vez era mi Wifi pero efectivamente, continúan con su intento de volver obsoleto el Chromecast segunda generación. 

Van a dar alguna solución o de una vez voy comprandome un Roku?

moralesvicente
Community Specialist
Community Specialist

Hello folks, 

 

Thanks for reaching out to the Google Nest Community Forum. I’m sorry to hear that your Chromecast (2nd gen) is experiencing connectivity trouble. I understand how frustrating it must be. Don’t worry; I would be more than happy to help.

To continue getting to the root of the trouble, please answer the following questions:

  • Are you using an iOS or Android system with the app, and what is the device model?

  • Could you please ensure the Google Home is up to date?

In the meantime, please perform the following steps based on this article: Reboot your Chromecast device and reset the device running the Google Home app. 

Keep me posted to provide you with further assistance. 

 

Best regards,

Daniel