Outdated device firmware

[Niteshsingh]

When I try to connect with my realme android tv it says outdated device firmware

[Cathal_S · Accepted solution]

Hi,

When manufactures use the Google cast protocol in their products they are responsible for pushing out updates to their devices.

Google releases firmware updates they test them first and then push it to their customers.

Please contact your device manufactures support.

https://www.realme.com/global/support 

[JenniferV]

Hi folks,

Thanks for answering, Cathal_S.

Niteshsingh, do you still need help or have other questions and concerns? Feel free to let us know if you do.

Thanks,

Jennifer

[JenniferV]

Hi Niteshsingh,

I just wanted to see if you still need help. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from Niteshsingh, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal and Jennifer!

Best regards,
Jeran