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Problem with Chromecast HDMI

Suhvi
Community Member

Everytime I switch my TV on it automatically changes to the HDMI channel where Chromecast is plugged in. My old Chromecast didn’t do it. It’s annoying when I’m only about to watch the TV. Can anybody help if there is any solution for this? My CC is 3rd generation and the situation stays the same weather it’s connected to TVs USB-port or to the wall pucket.  

5 REPLIES 5

Jeran
Community Specialist
Community Specialist

Hey there Suhvi,

 

Thank you for being patient, and I appreciate it! That's an interesting issue you're having with the TV always going to the Chromecast input. I'd be happy to help you figure out the issue! Let me just ask you some questions:

  • What type of TV do you have?
  • When did this issue start happening?
  • Have you tried changing which HDMI port the Chromecast is plugged in to?
  • Does your TV have options to modify the HDMI-CEC?

What I would suggest trying for now is test each HDMI port and seeing if the issue persists. If it does keep happening, then I would check the TV's setting and see if you can disable the HDMI-CEC for the port that the Chromecast is plugged into.

 

Let me know if this helps or not, and ask any questions if you have any!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there Suhvi,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Suhvi
Community Member

Hello Jeran! Thank you very much for your answer! Some how I didn’t get any notice to my email that I have got a reply! I will try your suggestions tonight and tell you tomorrow did any of those help. Thank you very much!

 

BR,

Suvi

Suhvi
Community Member

Hello Jeran again!

 

Changing the HDMI port actually seemed to solve the problem. Thank you very much for your help!

BR,

Suvi

 

 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS