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Problema de red

Cuchi_2000
Community Member

Reinicie mí Chromecast y logré conectar al mismo wifi que mí teléfono, pero a la hora de transmitir no me aparece en mí celular la opción del Chromecast 

1 REPLY 1

nerys
Community Specialist
Community Specialist

Hi Cuchi_2000,

 

Thanks for posting in the community!

 

I'm so sorry to hear that even after restarting your Chromecast and ensuring it's connected to the same Wi-Fi network as your phone, the casting option isn't showing up. Don't worry; I'm here to help! Just to get started, I'd like to confirm some details with you. Can you please help me answer the next questions?

 

  • What is the exact model of your Chromecast (Chromecast (2nd Gen), Chromecast Ultra, Chromecast with Google TV, etc.)?
  • Are there any other WiFi networks in your location?
  • Are you using a 2.4GHz or 5GHz network band?
  • Can you see your Chromecast in the Google Home app?
  • Have you tried casting using a different device?
  • What is the status of the LED light on your Chromecast?
  • What is the distance between your router and Chromecast device?

 

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!

 

Best regards,

Nery.