Regarding an issue with Chromecast 2nd gen and Chromecast Audio

[GoogleNestTeam]

Update 3/20/25

Hey folks, 

If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.

Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chromecast (2nd gen) and Chromecast Audio. Check out this help center article if you need help updating the Google Home app.

If you’re still experiencing problems during setup, please reach out to customer support for further assistance. 

Thanks again for your patience while we worked to resolve this issue!

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Update 3/17/25:

Hi folks,

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out has begun and may take a few days to roll out to everyone. We’ll post a confirmation once the roll out to all users is complete.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

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Update 3/14/25:

Hi everyone,

Thank you again for your patience, we have some good news - the fix should reach all users today. If your device has received the update it should be on the following firmware versions:

Chromecast (2nd gen): Firmware version 1.56.467165

Chromecast Audio: Firmware version 1.56.467166

Check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

Please note: If you performed a factory reset during the troubleshooting process, you may still be experiencing an issue where you cannot re-setup the device. The team is working diligently to resolve this, and we will provide next steps as soon as possible.

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Update 3/13/25:

Hey everyone, thank you for your patience while we work to resolve this issue. Here’s the latest:

We have started to roll out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days. Your device must be connected to receive the update.

If you performed a factory reset during initial troubleshooting, you may still be experiencing an issue where you cannot re-setup your device. We are working to resolve this as soon as possible. Please continue to check the Community page here for updates and next steps.

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Update 3/11/25: 

Hi all,

An update on the situation: the team has identified the cause of the issue impacting Chromecast (2nd gen) and Chromecast Audio devices.

Please do not factory reset your device. If you previously performed a factory reset during troubleshooting, you may also be experiencing an issue where you're unable to re-setup your device. The team has identified the cause for this as well and is currently working on a fix.

We’re working to resolve this as soon as possible, and will keep you updated when there is more to share.

We sincerely apologize for the inconvenience, and appreciate your patience in the meantime.

Thank you.

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Hello,

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix.

Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.

Thank you for your patience.

[slawomir1]

where did You set the clock to March 7? What settings did You go to?

[Jay2480]

Ah yup. 

[Poker_Mizzy1975]

Yeah one of the solutions in their troubleshooting… great 🙄

[vgraham882]

You just need to set you phone time and date to before March 9 and set it back up in Google home. I did it and and it is now ready for whatever Google throws at it.

[TheMahsa]

I wish they tell those who factory reset their device, what to do next.

[BJimmy77]

If you roll the date back on your phone and re-add the device in the Google Home app, it will work. There are also workarounds using third party tools that will allow you to start streaming until a fix is made. I used the workarounds in this post.

[Yalls]

Some Reddit users have adviced to try and change the date of your phone to the 8th and then try and set up the WiFi again if you lost that with the factory reset 

[Vetinari]

I tried that and even though I did get somewhat further in the process I still couldn't finish the setup. 2nd gen Chromecast 

[Davesiant1]

It worked for me, I had to be very close to the router. It's now set up but the original problem remains

[Rankersbo]

Did you end up with ambient mode with a folder of random google photos, but not able to connect? If so you got as far as you can right now.

[TechFreak]

Yeah...same here, 5x.

[Feffax]

E per chi ,non sapendo,ha resettato il Chromecast?

[ccouto]

aspetta, doppo google ritornará con le instruzione

[Me_only]

The have been much of update of you tube ,have lost the numbers of it, i think they believe the problem have been there , i,'m not suprice   that going wrong  , when all work fine , so dont change enything   

[hereef1]

Goggle you need to offer some kind of discount, to people who’s Chrome Cast has been turned into a brick. Since the outage is on your end. 

[BadFlash]

No they don’t need to .  

[killermonk]

Prof... really? You spent ~$45 nearly 10 years ago and want to come in here with demands because you experienced a minor inconvenience to your workflow? The amount of entitlement here is astounding.

[Chknud]

Heard. I spent a whole $24.99 on my Chromecast. And yes. It is dead. It's great that Google is trying to make it work again. But get off of it. Let people bitch if they want to bitch. Stop being condescending. Astounding. 

[Sreevijay]

Google search stands first.And stands last  when it comes to share these type of important updates 

[Emusk]

A plague upon the house of Google 

[Lolabun]

That part

[Vahan1998]

# 

[Madoobemsc143]

Madoobe 

[Sprocket]

Is there an expected time frame for a fix? Or should I be looking at getting an alternative? 

[nathwuthingamth]

0970708759

[Prabhuboy]

Is this issue got fixed? Please share the fix

[李嘉莉]

還要多久啊

[tgigli]

lol. this is the most useless and annoying message ever possible.

[Rjk3]

Thank you dear Techies for all the hard work. You are truly keeping society alive, while everyone is busy pointing the finger on you. We are Muggle, you are Hoghwarts. Thank you. Keep carrying on the fire.

[marloscai]

Solution provided by @pmk421 for those of us who reset our devices to factory settings.
1. Change the date to March 6, 2025 (not automatically), which is earlier than the expiration date of the digital security certificate.
2. Use Google Home to manage your second-generation Chromecast until it connects to your home network. It's as if you just bought it and want to program it for use at home.
3. Wait with the device connected to your home or office Wi-Fi network until Google provides the definitive solution, which will be updating the device.

Regards.

Carlos

[ldebueno]

still no updates?!

[Westie121]

I rely on this for any and all my needs

Please fix or replace  with  usable  alternative 

[LoreMalore]

Of course I used a factory reset. Up until a couple of weeks ago, that was always the first thing to do when the Chromecast was doing anything weird.

Whatever patch you make will have to work on devices that have been reset and no longer connect to the internet. At the very least we should be able to patch it using mobile data with our mobile devices.

[Jon76]

SAME!

[Taste]

I want to object to all the negative responses and praise Google for offering a solution for the >5 years old products. Yes you are right they should have thought on this failuremode when introducting the manufacturing device certificate but erros are made. They reach out to their customers and promise a solution which I think is very good for a product which costed me $4/year since I bought it in 2017

[Vuje]

Mit der Datumsänderung auf 08.03.2025 auf Smartphone hat die Konfiguration des Chromecast funktioniert. Läuft jetzt alles wieder!

[JanOve]

Herbertsson 49

[felipeasn]

Agreed

[MariB]

Eu redefinir, e agora?

[Suenilton01]

Eu também mas n abri