Regarding an issue with Chromecast 2nd gen and Chromecast Audio

[GoogleNestTeam]

Update 3/20/25

Hey folks, 

If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.

Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chromecast (2nd gen) and Chromecast Audio. Check out this help center article if you need help updating the Google Home app.

If you’re still experiencing problems during setup, please reach out to customer support for further assistance. 

Thanks again for your patience while we worked to resolve this issue!

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Update 3/17/25:

Hi folks,

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out has begun and may take a few days to roll out to everyone. We’ll post a confirmation once the roll out to all users is complete.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

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Update 3/14/25:

Hi everyone,

Thank you again for your patience, we have some good news - the fix should reach all users today. If your device has received the update it should be on the following firmware versions:

Chromecast (2nd gen): Firmware version 1.56.467165

Chromecast Audio: Firmware version 1.56.467166

Check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

Please note: If you performed a factory reset during the troubleshooting process, you may still be experiencing an issue where you cannot re-setup the device. The team is working diligently to resolve this, and we will provide next steps as soon as possible.

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Update 3/13/25:

Hey everyone, thank you for your patience while we work to resolve this issue. Here’s the latest:

We have started to roll out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days. Your device must be connected to receive the update.

If you performed a factory reset during initial troubleshooting, you may still be experiencing an issue where you cannot re-setup your device. We are working to resolve this as soon as possible. Please continue to check the Community page here for updates and next steps.

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Update 3/11/25: 

Hi all,

An update on the situation: the team has identified the cause of the issue impacting Chromecast (2nd gen) and Chromecast Audio devices.

Please do not factory reset your device. If you previously performed a factory reset during troubleshooting, you may also be experiencing an issue where you're unable to re-setup your device. The team has identified the cause for this as well and is currently working on a fix.

We’re working to resolve this as soon as possible, and will keep you updated when there is more to share.

We sincerely apologize for the inconvenience, and appreciate your patience in the meantime.

Thank you.

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Hello,

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix.

Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.

Thank you for your patience.

[Tereza1]

It's been a week now and still not fixed. How much this is gonna take? Not normal...

[Emma6T]

Set the date on your phone to before 7th March and set up your device(s). Then you can change the date back and everything should be back. It's a pain but it works. 

[TwoSpaces]

For those who have also made a reset of their device: I can confirm what others have said. This approach works: Set the time of your phone to 05 January (for example), connect with Google Home to your Chromecast device. After some time this will initiate the download of the update. After that you may reset your phone to the current time and everything will work as before.

[SiggiBe]

worked for me. Thanks

[Pip_pill]

Dont work for all devices Chromecast Audio!

[Sarina85]

Avevo ripristinato i dati di fabbrica ancora non accedo è normale? Non mi fa configurare

[Creuze]

Bjr,

N'ayant pas eu d'informations à ce sujet bien évidement j'ai fait un reset de la chromcast. Quand vas telle refonctionner ?

Merxinde votre retour 

Eric. Crz

[Jorge2025arg]

Realiza lo siguiente: pone la fecha en tu teléfono celular con la fecha 04 de marzo y luego realiza la configuración del dispositivo Chromecast normalmente. Suerte!!!

[Elivania]

Quando mudo a data fica dando erro no app home 

[Akyraaqq]

Quando vai voltar a funcionar ??

[Ka3pod]

Fix in this way if you did a factoring reset. Change date of the mobile pone. I set 3 march. In this way you can perform the search of the chromecast. After this you n

Can see the xrome cast on google.home but still not working then.  Then set bach the date on the mobile on automatic. It shoud then work. At least for me it worked with this procedure. Good luck.

[Pip_pill]

Dont work for all devices Chromecast Audio!

[Jehanzaib]

Error 4045 not working from iPhone. Although can see device in list

[Dachi1]

Google Nest Mini estuvo conectado a una red wifi que ya no tenemos en casa, y a hora tenemos una nueva red wifi y Google nest mini sigue conectado a la vieja red wifi estoy buscando la forma de cómo arreglarlo, pero no me deja por ningún lado 

[KarinB60]

When do I get instructions for a restart? I did make a factory reset on my Google Chromecast 2nd generation, unfortunately, a week ago. I still can't stream. 

[Mario15]

Siguen sin funcionar los 3 dispositivos que tengo 

[GoogleNestTeam]

Hi folks,

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out has begun and may take a few days to roll out to everyone. We’ll post a confirmation once the roll out to all users is complete.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

[Denneh]

Still doesn't work.

[Denneh]

Oops, read a bit too fast, didn't see the update will take a few days, my bad yall.

[Denneh]

Actually nevermind, the thing still persist, doesn't work whatsoever.

[David67]

Same here, doesn’t work, same problem, can’t connect with iphone

[robroyrietveld]

Still not working with a factory resetted chromecast, updated app on the version noted. 

[J1103]

1. Nadat u de Google Home-functie op 8 maart hebt geïnstalleerd, is dit een probleem.
2. Als u Google Home gebruikt, kunt u de normale Chromecast configureren.
3. Wanneer u de firmware-actualisatie van Chromecast toepast, kunt u deze opnieuw bekijken om de cambio-apps opnieuw te gebruiken.
4. Eens dit kan gebeuren, kunt u de feitelijke gegevens op uw apparaat met Google Home bekijken.
5. Johan België

[Abby_michai]

Hola, me sigue sin funcionar y tengo la versión de 3.30. me dice que no hay comunicación. Por fa, vengo hace más de una semana con este inconveniente 

[YasirHassan]

The rollout for Pakistan completed or not ???

[Courtneyt]

I have the updated app and it’s still not connecting to my phone after factory resetting. Any further advice? I removed the device from Google home app when it wasn’t working when I reset it in a hope this would work. Now I can not add the device back. 

[J1103]

1. Nadat u de Google Home-functie op 8 maart hebt geïnstalleerd, is dit een probleem.
2. Als u Google Home gebruikt, kunt u de normale Chromecast configureren.
3. Wanneer u de firmware-actualisatie van Chromecast toepast, kunt u deze opnieuw bekijken om de cambio-apps opnieuw te gebruiken.
4. Eens dit kan gebeuren, kunt u de feitelijke gegevens op uw apparaat met Google Home bekijken.
5. Johan België 

[JitSujittra]

please try this process, hope it helps.

"I did factory reset. So, I changed date on my phone to March 7 (or earlier, as read from other's recommendations) and reconnected for updating. When you reconnected, the system will perform updating.

Once the updating process is finished, change date on your phone to auto date.  Then follow the normal casting process."

[TWY]

For goodness sake JitSujittra - IT WORKED!! You are a Genius! Many Thanks 😁

[Sinclair30]

Google play has no update yet for home app not happy with all this no tv for two weeks!

[J1103]

1. Nadat u de Google Home-functie op 8 maart hebt geïnstalleerd, is dit een probleem.
2. Als u Google Home gebruikt, kunt u de normale Chromecast configureren.
3. Wanneer u de firmware-actualisatie van Chromecast toepast, kunt u deze opnieuw bekijken om de cambio-apps opnieuw te gebruiken.
4. Eens dit kan gebeuren, kunt u de feitelijke gegevens op uw apparaat met Google Home bekijken.
5. Meerdere hebben dit uitgevoerd al. Allen geholpen ondertussen 
6. Johan België 

[elivane]

Fiz como um usuário falou e deu super certo. É só colocar a data no celular dia 05/03/2025 e seguir com a instalação.  Espero que ajude

[Sojo1]

hmm no updates I to did the normal reset upon release the bug issue I'm now heartbroken if it never works again why so many bugs an time to corect 

[maxsteffens]

So the solution of going back in time and setting the date to March 8th worked, the Chromecast reconnected and updated.

I think Google engineers don't want to implement a temporary solution like this.

Pois então a solução de voltar no tempo e colocar a data para 8 de março funcionou, o chromecast reconectou e atualizou.
Acho que os engenheiros do Google não querem implementar uma solução provisoria como esta.

[Hypermusic84]

Para solucionar el problema si Reiniciaste de Fábrica tu Chromecast la solución es:

1. cambiar la fecha del dispositivo donde tienes instalado el Google Home a una fecha anterior al 8 de marzo, que fue cuando sucedió este problema.
2. Abre Google Home y comienza a configurar el Chromecast normalmente.
3. Cuando lo reconozca se aplicará la actualización del firmware del Chromecast y reiniciará para aplicar cambios.
4. Una vez hecho esto puedes volver a poner la fecha actual en tu dispositivo con Google Home.

Espero que les sirva! A mi y a muchas personas más les sirvió.

[Hypermusic84]

To fix the problem if you factory reset your Chromecast, the solution is:

1. Change the date on the device where you installed Google Home to a date prior to March 8th, which is when this problem occurred.
2. Open Google Home and begin setting up the Chromecast normally.
3. Once it recognizes it, the Chromecast firmware update will be applied and it will reboot to apply the changes.
4. Once this is done, you can reset the current date on your Google Home device.

I hope this helps! It helped me and many others.

[J1103]

Klopt volledig 

[Isabellaschmusi]

Sigo sin poder conectarme a mi chromecast !! Más de 1 semana sin poder conectarme

[ArdeeR]

The new version maybe isn't compatible with my phone? When I download it it is 3.30.1. 5, not 1.6 - what gives? Android version 11. 

[DanielleMez]

I checked & the app update for Google home isn't available for me yet 😢