Hi deepakkushwaha2,
Thanks for reaching out to our community.
I’m sorry to hear that your Chromecast remote is not working. No worries, help is here.
Before I start providing assistance, I have a few questions for you:
- Can you please tell me the model of your Google Chromecast device?
- Are you using the original batteries that came in the box or fresh new batteries?
- What is the status of the Chromecast remote LED light?
- How long have you had your Chromecast?
- Are you having an inconvenience with a specific button on the Chromecast remote?
- Does your remote disconnect after pressing a button on the remote?
- Is the Chromecast remote paired with the Chromecast device?
- Could you please provide me more information about the inconvenience that you are having with your Chromecast remote?
Thanks for your kind attention; I will be looking forward to your response.
Best regards,
Virna
