08-26-2021 05:18 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster:Ajay Vij
Subtitles not getting on
08-26-2021 05:18 PM
09-10-2021 12:14 PM
Hey I know basics
Vi movies& tv is captioned app which very much support subtitles.. and if you play same on fire stick , subtitles work but not on chrome
09-15-2021 09:01 AM
Hey there Aj1,
Welcome to the new Nest community forums! We can take a look into this subtitle issue and see why they aren't playing, let me just ask you a few questions, so I can understand the scenario:
Depending on what kind of Chromecast you have, as well as the file type that Vi uses, could affect the Chromecast's ability to display subtitles. Here is a similar thread from a while ago that explains it in a bit more detail.
Aside from that, if you are also not located in a supported country, the Chromecast may not function 100% as intended since it would be using unfamiliar apps, internet, and software from the TV.
I look forward to your response, and if you had any more questions or concerns, please ask!
Best regards,
Jeran
09-20-2021 09:41 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
09-23-2021 09:21 AM
Hey there!
We haven't heard back from Ajay, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran