03-13-2025 02:18 AM - edited 03-13-2025 02:39 AM
Hiya
I have an old 3rd generation chromecast that suddenly stopped working.
I tried doing a factory reset and a few other things but nothing worked. So I deleted the device thinking ll will just add it back in.
But now when I try to add it back/do a device set up, I do not get the option to choose my wifi connection. It appears to automatically try to set up a temporary connection.
All the help I've read tells me to select the device and remove the temporary connection.
But I can't select the device becausev ts not set up yet.
How do I stop ithe set up process from trying to set up the temporary connection.
Ps i also have uninstaller and reinstalled Home
And I've done numerous factory resets on the chromecast device
Ive also reset my routrr multiple times
03-16-2025 12:34 PM
Hi @Shellz1234,
Thanks for reaching out to the Google Nest community. I'm sorry to hear your Chromecast 3rd Gen stopped working. I'm happy to help you right now.
I appreciate your effort in performing troubleshooting steps to isolate the problem with your Chromecast. To get a better understanding of the situation, please help me out by answering the following questions:
Any additional details you can provide will be helpful.
Regards,
Gabriela
4 weeks ago
Brand new got it in mail today, android, 6ft., I think the network cannot connect to the internet?
4 weeks ago
Via satellite, our local ele tric company handles subs the internet