3 weeks ago
Hello,
There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.
In the coming days, all impacted users can manually apply the fix by updating the software on their VIZIO TV. You can check to see if the update is already available for your TV by following the steps below. Please continue to check the Community page here for updates.
1. To verify if Cast is working on your TV, attempt to cast an app.
2. If Cast does not work, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Check for Updates. A message will appear asking if you’re sure you’d like to check for updates, choose the Yes option.
a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Check for Updates
3. Your TV will search for updates.
a. If your TV finds an update, please let it fully download before continuing.
b. If your TV does not find an update, don’t worry, it likely has the latest software.
4. Once you’ve completed checking for updates, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.
a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV
b. Note: do not select “Restore to Factory” as this might override the fix.
5. After your TV fully powers down, and restarts, you should be able to cast again.
We apologize for the inconvenience, and we are committed to ensuring all users are back up and running as quickly as possible.
Answered! Go to the Recommended Answer.
Friday
Hi everyone,
Thank you for your patience as we worked to resolve the issue. The fix should reach all users by next week. You may need to restart the TV for the fix to take in effect:
1. Press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.
a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV
b. Note: do not select “Restore to Factory” as this might override the fix.
2. After your TV fully powers down, and restarts, you should be able to cast again.
If you continue to experience this issue, let us know by replying to this post.
3 weeks ago
Ok, then give me my **bleep**ing money back! You are paid to provide a service, when that service isn't delivered upon you owe your customers a refund. This time-line is so **bleep**ing tragic.
3 weeks ago
- last edited
2 weeks ago
by
AndersC
You are so childish, *beep*.
2 weeks ago
a week ago
a week ago
Sandesh
Monday
12345
Wednesday
Banti
Monday
Tuesday
Rajukumar
Thursday
Thursday
DaEshak
2 weeks ago
2 weeks ago
rt it f hi JJ do
2 weeks ago
Привет. Как насчёт взаимного миньета
Sunday
Bi
2 weeks ago
2 weeks ago
Bi
Rajib das
2 weeks ago
Sundar
Thursday
a week ago
মোঃ হাসু শেখ
a week ago
Vizlo
2 weeks ago
LG
a week ago
My YouTube channel problem now
a week ago
🙋🏻♂️
a week ago
Matthew
Tuesday
Adammccczzik?
Tuesday
Common.dot.dns.yandex.net
a week ago
Ornekf
2 weeks ago
#
2 weeks ago
a week ago
@ wrote:You are so childish, *beep*.
a week ago
TV connect nahin ho raha hai
Sunday
Uu
Tuesday
guess i got to let b known loud dont i frankie
Tuesday
Ramdev
Tuesday
12 hours ago
121345
12 hours ago
Rehenalam
3 weeks ago
Fix this