Troubleshoot an issue with Google Cast on VIZIO TVs

[GoogleNestTeam]

Hello,

There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.

In the coming days, all impacted users can manually apply the fix by updating the software on their VIZIO TV. You can check to see if the update is already available for your TV by following the steps below. Please continue to check the Community page here for updates.

1. To verify if Cast is working on your TV, attempt to cast an app.

2. If Cast does not work, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Check for Updates. A message will appear asking if you’re sure you’d like to check for updates, choose the Yes option.

a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Check for Updates

3. Your TV will search for updates.

a. If your TV finds an update, please let it fully download before continuing.

b. If your TV does not find an update, don’t worry, it likely has the latest software.

4. Once you’ve completed checking for updates, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.

a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV

b. Note: do not select “Restore to Factory” as this might override the fix.

5. After your TV fully powers down, and restarts, you should be able to cast again.

We apologize for the inconvenience, and we are committed to ensuring all users are back up and running as quickly as possible.

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@GoogleNestTeam wrote:

Hi everyone, 

Thank you for your patience as we worked to resolve the issue. The fix should reach all users by next week. You may need to restart the TV for the fix to take in effect: 

1. Press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.

a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV

b. Note: do not select “Restore to Factory” as this might override the fix.

2. After your TV fully powers down, and restarts, you should be able to cast again.

If you continue to experience this issue, let us know by replying to this post.

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Replying to 驴蛋蛋

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GoogleNestTeam

[Rahuldhiwar]

To: YouTube Support Team

Subject: Shikayat – Mere Video Views Mein Kami

Dear YouTube Team,

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Main aapse vinamr nivedan karta/karti hoon ki aap is mamle ko check karein aur bataayein ki kya koi issue hai ya koi meri videos ki visibility ko affect kar raha hai.

[Islamic-A00]

To: YouTube Support Team

Subject: Shikayat – Mere Video Views Mein Kami

Dear YouTube Team,

Mera naam [rahul dhiwar ] hai aur mera YouTube channel ka naam [Channel ka Naam] hai. Main aapko isliye likh raha/rahi hoon kyunki mere videos pe pehle jaisi views nahi aa rahe hain.

Pehle mere videos par achha engagement aur views aa rahe the, lekin ab dekh raha hoon ki mere views bahut kam ho gaye hain, jo mere liye chintajanak hai. Mujhe samajh nahi aa raha ki ye kami kyun hui hai.

Main aapse vinamr nivedan karta/karti hoon ki aap is mamle ko check karein aur bataayein ki kya koi issue hai ya koi meri videos ki visibility ko affect kar raha hai.

A

Albert4733

Community Member

In response to GoogleNestTeam

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[Thread_sik]

https://www.googlenestcommunity.com/t5/Streaming/Troubleshoot-an-issue-with-Google-Cast-on-VIZIO-TVs...

[THREAD] Auditoria independente — falhas críticas encontradas

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Quem trabalha direito fecha a porta e segue pro próximo sistema.

Thread encerrada.

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