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Tv samsung issue

Marw9
Community Member
  • Samsung tv only shows the home screen a second or 2 when i hold the home button on remote controll
1 REPLY 1

GeremiG
Community Specialist
Community Specialist

Hi @Marw9!

 

Thanks for posting in the community. I'm sorry to hear that your Samsung TV only shows you the home screen for a few seconds when you hold down the home button on the remote. I'm happy to help you! 
To help me find the best solution, I'll need to ask you a few questions:

  • When did the issue start?
  • Is your Samsung TV connected to a Chromecast device or does it have Google TV? If so, please indicate the model of the Chromecast.
  • What model of Samsung TV do you have?
  • Have you performed any troubleshooting steps?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi