Why not the same wifi

[rickwoo]

Hi all,

I just bought Chromecast 4th generation and downloaded iOS app (Google Home) but I did couple of time and still saying "You are currently not on the same Wi-Fi network as your device."  I checked more than 10 times which I connect to the same Wi-Fi.  

What is the problem?

Thanks,

Rick

[Jeran]

Hey there rickwoo,

I apologize about the late response, thank you for being patient! Were you able to fix that Wi-Fi issue? If not, I'd be happy to help out, since I know from experience how confusing networking issues can be. What I would check out for now is this article on not being able to establish a Wi-Fi connection to your Chromecast. Follow the troubleshooting steps, then let me know if it still gives you any issues.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from rickwoo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran