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Why not the same wifi

rickwoo
Community Member

Hi all,

I just bought Chromecast 4th generation and downloaded iOS app (Google Home) but I did couple of time and still saying "You are currently not on the same Wi-Fi network as your device."  I checked more than 10 times which I connect to the same Wi-Fi.  

What is the problem?

Thanks,

Rick

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there rickwoo,

I apologize about the late response, thank you for being patient! Were you able to fix that Wi-Fi issue? If not, I'd be happy to help out, since I know from experience how confusing networking issues can be. What I would check out for now is this article on not being able to establish a Wi-Fi connection to your Chromecast. Follow the troubleshooting steps, then let me know if it still gives you any issues.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from rickwoo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran