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Wifi doesnt Connect automatically after latest update

Strikerknabe
Community Member

Every time I turn the chrome cast on I have to forget the last connected WiFi and reenter the pass for the WiFi. This has been an issue since last system update

2 REPLIES 2

drjack4993
Community Member

I am having the same issue. Everything was fine until about an hour ago and I am having to reconnect my Chromecast and keep re-entering my wifi password which is connected. I am going to uninstall Chromecast and rhe device again to see if that helps. It has in the past.

jenniffert
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out to the community! It seems your Chromecast is having trouble automatically reconnecting to the network after the latest update. You have to manually forget and re-enter your Wi-Fi password each time you turn it on. No worries, help is here!

To better investigate this situation, I’d like to ask for the following information:

  • What is the specific model of your Chromecast device? Here’s a helpful article about how to identify the model of your device.
  • Does the Chromecast display a specific error message when it can't connect to the network? If so, what exactly does it say?
  • Have there been any changes to your router settings or network connection?
  • Does the router support both 2.4 GHz and 5 GHz networks?

I look forward to your reply.

 

Best regards,

Jenniffer