Hey there, when I try to go into YouTube and try to chrome cast my tv my chrome cast doesn’t show up, I tried factory restarting it like 3 times and still doesn’t work, can someone help me ASAP?
Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router if possible.
Turn on Wi-Fi and Bluetooth on your phone or tablet, if not already turned on.
Turn off mobile/cellular data.
Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
Reboot Chromecast by removing the power cable, then reconnect it.
Reboot your phone or tablet.
Make sure you're using the latest version of the apps you want to cast from, by checking your app store for any updates.
Restart those apps.
Android: Swipe up from the bottom, hold, then let go. Swipe up on the app.
iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the app. On older devices with a home button, double-click the Home button, then swipe up on the app.
Turn Wi-Fi off and on again on your phone or tablet.
Reopen the app(s) you want to cast from.
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@Itzestrella, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
