02-24-2024 09:47 PM
I've had chromecast for around 12 months, since yesterday i can't load YouTube & takes around 10 to 15 seconds to load other apps, what's gone wrong ?
03-12-2024 11:14 AM
Hi moford,
Thanks for posting here in the Google Nest Community. We’re sorry for the trouble, and this is not the experience that we wanted you to have. I assume that you’re using a non-Google TV version of Chromecast since you tagged a Chromecast 2nd Gen. Older versions of Chromecast devices are intended for casting. Since we’re talking about delay, let’s isolate possible network issues by disconnecting your Chromecast device from your home Wi-Fi and connecting it to another smartphone’s mobile hotspot. I would suggest that you do a full clean-up by performing a factory reset and setting it up from scratch. Let us know how it goes.
We look forward to your response.
Thanks,
Kimy