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Cancel and refund subscription

Mpeters333
Community Member

Please cancel and refund subscription. My Nest hasn’t worked in almost a year. 
Not having a customer service number to reach is frustrating. 

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

@Mpeters333 To protect your privacy, we can't help with account or billing issues in the public community I'm afraid. Here is how to contact the Google Nest support team directly.

  1. Go to Contact Us - Google Nest Help
  2. Select an appropriate product or category, type a brief description of the issue, then click Next.
  3. Click Other, then click Next step.
  4. In the Resources section, click Next step.
  5. Choose to get a phone call, call or chat with the team, depending on availability in your country.