Google Home App/NEST

[jlenchner]

Greetings

I am getting very confused. I originally had nest 2 cameras I migrated over to Google Home App in Florida

All cameras are on Google Home App now Pennsylvania Doorbell and Florida Doorbell and cameras (4)

Should I delete Nest APP which still has original 2 cameras on it?

Where do I pay subscription for both homes?

I received a Nest Store invoice due 4/18, but all is on Google Home App now. Do not want to pay for 2 services

Please advise

Thanks!

Jeff Lenchner

[Guarcax]

Hi @jlenchner,

Thank you for posting in the community. I understand that you are managing cameras across two homes and are feeling confused about whether to keep the Nest app and how to handle your subscriptions after migrating to the Google Home app. I also see that you have an upcoming Nest Store invoice and want to avoid paying for two separate services. I know how important it is getting this clarified for you. No worries, I'm happy to share more information with you.

Since you have already moved your older cameras to the Google Home app, it is no longer necessary to use the Nest app. You can uninstall it from your mobile device and use the Google Home app to monitor all your devices in one place.

The Nest Store invoice suggests you are currently on a Nest Aware (1st gen) plan. I recommend checking the Nest Store to see which cameras that subscription is assigned to. If all your cameras (Pennsylvania and Florida) are set up under a single 'Home' in the Google Home app, I recommend switching to the latest Google Home Premium or Google Home Premium Advanced subscription. These newer plans cover all cameras in a single 'Home.' Keep in mind that if your Florida and Pennsylvania cameras are set up as two separate 'Homes' in the app, you will need a separate subscription for each location.

You can check the following article for more information: Learn about Nest Aware & Google Home Premium.

Let me know if you have any other questions.

Regards,

Daniel