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Suscripción a Amazon

XxRizitozxX
Community Member

Cancelé mi suscripción de Amazon prime un día antes de que se renovará pero se me hizo el cargo a mi tarjeta, se canceló la suscripción pero no se me hizo la devolución solicito ayuda para recuperar el importe por favor tengo capturas de pantalla y correos con la información 

1 REPLY 1

AnnaV
Community Specialist
Community Specialist

Hi @XxRizitozxX,

 

Thanks for posting in the community! I understand that you canceled your Amazon Prime subscription before the billing date but were still charged, and you are looking for a refund. I'm here to help.

If your inquiry is specifically regarding an Amazon Prime subscription the Amazon Costumer Service will be better equipped to help you resolve this.

I hope this helps.

 

Regards,

Anna