2 weeks ago
Cancelé mi suscripción de Amazon prime un día antes de que se renovará pero se me hizo el cargo a mi tarjeta, se canceló la suscripción pero no se me hizo la devolución solicito ayuda para recuperar el importe por favor tengo capturas de pantalla y correos con la información
2 weeks ago - last edited a week ago
Hi @XxRizitozxX,
Thanks for posting in the community! I understand that you canceled your Amazon Prime subscription before the billing date but were still charged, and you are looking for a refund. I'm here to help.
If your inquiry is specifically regarding an Amazon Prime subscription the Amazon Costumer Service will be better equipped to help you resolve this.
I hope this helps.
Regards,
Anna