Unauthorized charge

[AB3003]

My Nest device hasn’t worked for over a year and I cancelled the service I just got an unauthorized charge to my credit card $80, please refund that amount.

[David_K]

For security and privacy reasons, we cannot assist with account or billing issues in this community I'm afraid. To get the best support with this, I recommend that you contact the Google Nest support team directly.

1. Go to Contact Us - Google Nest Help
2. Select an appropriate product or category, type a brief description of the issue, then click Next.
3. Click Other, then click Next step.
4. In the Resources section, click Next step.
5. Choose to get a phone call, call or chat with the team, depending on availability in your country.