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Will be charged for subscription even though I dont have one (Brinks)

grennis
Community Member

I received an email "This is a reminder that your subscription is renewing on Friday, 31 October, 2025. Your subscription will renew automatically until you cancel"

But I dont have a subscription. When I checked my account, I see this: "you still have Google Home Premium (1st gen) subscriptions managed by Brinks Home Security. Contact Brinks Home Security to cancel this subscription".  

I called Brinks and they have no idea what I am talking about. Brinks and Google ended their partnership years ago. And I no longer have the google home security system that was managed by brinks.

How do I get this resolved? Thank you for any help. Does Google actually have a phone number? I see they are happy to give out other businesses phone numbers.

 

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