Hi wiwiwendy,
Thank you for the opportunity to assist you with your concern! I understand that you want to initiate a conversation to clarify your account charges. I’m happy to assist you with that.
The team would like to learn more about this situation. When you get a chance, please feel free to fill out the contact us form and you will get assistance with the charges clarification.
For any further assistance, feel free to contact me.
Regards,
Humberto
