Hi,I am now ready to return the defective Nest Gen 4 thermostat to where
I bought it, Amazon. Amazon is letting me know that this has to be
returned to Google. Google is telling me to return to Amazon.Which of is
right?Thank you
So many reasons. but I would say, customer care 1st. well thought
application. no need to us your phone to access basic features. Also
recommended by my HVAC guy. Nest has too many issues.I'd love to hear
differently from anyone one this board.
No heat and I replaced with another Nest thermostat and kept on calling
google nest support. They confirmed the 2 thermostats are bad. I am
waiting for upper management to approve a replacement. I am not going to
continue buying new nest thermostats,...
Yes, It's a shame. I had to get heat, so I got an Ecobee from a local
store. I don't think google understands the nature of what they are
selling or the support team would executed on this before the weekend. I
would not spend another night in a hote...
I am in the US. I had both version 3 and 4, bought myself on amazon
(first mistake) new in sealed boxes. My installer was right to have me
call google to confirm the thermostats were bad, but Google, out of
their front line worker's good heart, told ...
MY be I placed my response in the wring thread. I can only set schedule
on the app via my registered device on google home. I cannot set
schedule on the thermostat. It is an issue when I have people outside of
my family staying over. How do you deal ...
My installer told me my device was defective and should be under google
guaranty. The item is a month old. Google confirmed the device is
defective. I bought another one as I need heat. the second one was also
defective. The issue is also support who...
