Hi all, I'm curious if anyone has actually had their promised refund
from Google - due to the non compliance of Google Nest Protects in
Scotland (though from what I read it's more parts of the world where
they have compliance problems now...). I've b...
Refund Status Scotland? Has anyone actually received their promised
refunds from Google? I initially contacted Google on this topic last
September, was finally offered full refund on my 9x Nest Protect units
last December (not bought from Google stor...
They offered me a refund and I didn't buy my units from a Google Store.
But I had to push them (I kept getting conflicting answers/updates from
them), if they say no, then ask to escalate. Google's customer service
is an absolute mess - in my experie...
Great! Me too! I hung in there and didn't take no for an answer. Finally
after I think 30+ emails/messages back and forth with Google Support and
conflicting responses (so so painful to deal with), they finally sent
returns labels on Friday to kick o...
In relation to the 'Which?' consumer association article on this topic,
where Google promises refunds, has anybody actually received a refund
from Google?I have been liaising now with Google Support on this topic
since Sept 2021 (when I first learnt ...