cancel
Showing results for 
Search instead for 
Did you mean: 

Able to control Nest manually from app, but not from voice

JustinGarro
Community Member

I recently was able to reconnect a Google Home I own back through the app, however. I am able to control it manually(Using in-app settings). But not with my voice.

For example I will ask it the time and it will reply with “Please login through the Google Home app” message.

If there is a solution to this, it would be greatly appreciated if you gave me the answer

1 Recommended Answer

davidking
Gold Product Expert
Gold Product Expert

Try these steps:

  1. Tap your speaker in the Google Home app
  2. Tap the Settings cog at the top right
  3. Tap Recognition and sharing
  4. Tap Voice match
    • If it's turned off, turn it on and follow the steps
    • If it's turned on, tap Teach your Assistant your voice again and follow the steps

View Recommended Answer in original post

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

Try these steps:

  1. Tap your speaker in the Google Home app
  2. Tap the Settings cog at the top right
  3. Tap Recognition and sharing
  4. Tap Voice match
    • If it's turned off, turn it on and follow the steps
    • If it's turned on, tap Teach your Assistant your voice again and follow the steps

Juni
Community Specialist
Community Specialist

Hi folks,

 

@davidking, thanks for the help.

 

@JustinGarro, I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

JustinGarro
Community Member

Hi, @Juni 

I am all good now, pretty simple fix. Thanks for asking though.

Juni
Community Specialist
Community Specialist

Hi there,

 

Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help, create a new thread and Community will help you. 
 

Cheers,

Juni