1. Sign in with my Google account works fine, but at some point it doesn't work.
2. Apply all the countermeasures listed on the Google website. But login is not possible.
3. I think it's a server problem, so I'll try logging in again in a week.
It doesn't work though. Maybe there is something wrong with my account on the server.
Where should I ask for a solution?
no solution for nearly a year. @User123456 blocked logging into nest. good luck, they weren't able to help me at all. Here is my post:
After being unable to stream my live camera feeds (battery doorbell and wired nest cam floodlight) to my TV as outlined in the @User123456 article here: https://support.google.com/googlenest/answer/7529598?hl=en
I contacted @User123456 today and spoke with Helen. She said nest cams only work with smart hub displays (even though it is advertised right on the box that it works with chromecast). She gave me some BS story about how the OLD cameras work with chromecast, but the NEW ones don't. How would a customer even know if they are getting a NEW or OLD version of the camera?? Further, the setup process in google home even advertises you can stream to chromecast devices. @User123456 even emailed me after setup (automated) about 'what your nest can do' and it included streaming to chromecast on your TV!! Helen's only advice - submit feedback on the website, so here I am.
The NEST app on your phone is worthless. You can't add new nest devices to it. If you try, you are routed to @User123456 home to add it. The NEST app you can add via chromecast is also worthless. There is absolutely NO way to even sign into your account.
Also, no 2-way voice for the doorbell or the floodlight camera! The rep told me to use another cell phone. Umm ok, sir, I have 456 extra personal cell phones just lying around. It's a known problem with Samsung, yet @User123456 does nothing about it for at least a year.
I'm so frustrated and will likely never buy another @User123456 product. Of course I'm out of the return window. Seriously considering filing a warranty claim since the product does not work as advertised.
False advertising and doing nothing for service recovery is a very bad look, @User123456 . I spent nearly $500 bucks and neither product works as advertised. Unacceptable.
If anyone is considering a NEST cam, I would absolutely NOT get one. Zero stars and beyond shi##y service.
Sorry for the late response, but I wanted to drop in here to help.
I understand that sign in issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
I look forward to hearing from you.