10-05-2022 05:33 AM
10-15-2022 01:29 PM
Hi teresaadaC,
Thanks for reaching out to the Chromecast Community! Let's sort this out.
A few questions: what type of Chromecast device do you have? What's the LED status on your Chromecast? Are you setting up the Chromecast or you're casting content from your phone to a TV? How far is it from the Wi-Fi router and mobile device?
I'll look forward to your response.
Thanks,
Jennifer
10-18-2022 04:21 PM
Hey there,
How's it going? Still need help?
Regards,
Jennifer
10-19-2022 03:54 PM
Hello teresaadaC,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer