01-04-2023 12:26 AM
My nest thermostat is connected to old mobile I do not have access to. Im struggling to connect my new mobile. It is not recognising my email to reset password to access my account. I have tried to look at settings to reset app connection on the nest but no option. Im worried about resetting the whole device but is this my only option?
Answered! Go to the Recommended Answer.
01-04-2023 01:51 AM
01-04-2023 01:51 AM
01-04-2023 04:54 AM
Hi, thanks. I didn't think I had assigned to Google account. Checked an old email account and it works! Thanks for your help ☺️
01-09-2023 11:38 AM
Hey there,
Thanks for providing that helpful steps, RXShorty!
Eds2011, we're glad to hear that everything is working on your end. Let us know if you have other questions or concerns otherwise, we'll lock the thread after 24 hours.
Cheers,
Alex