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Deleted my old home from Google Home and now can't cancel my Nest Subscription

airyale15
Community Member

Deleted my old home from Google Home and now can't cancel my Nest Subscription

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@airyale15 

Are you able to go to the Subscription Management page below, click on your subscription, then click on the three vertical dots in the upper right corner and select "Cancel subscription"?

https://store.google.com/subscriptions

If not, you could try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription.".

https://support.google.com/googlenest/answer/9233159

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. I just want to check if you managed to see the response above. Were you able to get in touch with our support team? Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

 

I appreciate the input, @MplsCustomer.

 

Best,

Jenelyn