Hi all, with the move to Google home from nest the connection to smartthings of Samsung is lost.
I have a Samsung family hub refrigerator and new doorbell battery but these two aren't able to communicate at this moment of time.
Please make the doorbell battery backwards compatible to the nest app so it works with smartthings
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.
The issue is still there. Due to the lack of an online environment for the battery doorbell third party is not able to connect. So again please add the battery doorbell to the nest app.
Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.
However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.