With the migration to the Google Home ecosystem a lot of the Nest stuff will be downgraded according to Google.. https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...
BUT they have listened and are working on getting those features over to the new platform, this is just a moment of transition.
Thank you for the Link - I do like the home app, it does bring all my home devises together.
however, I would like to see it on my laptop instead of my phone - which is the reason I like nest, I can use it online. I would be happy with google home if there was an online version.
I've been using nest cameras (4) for years and subscribe to the nest cloud - I just purchase 4 more of the google battery cams. As in the past the quality seems to be there and I have been happy with the products.
Thank you again for the response -
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.