Hi, a couple of us on the thread have seen a resolution to the problem. Apparently Google has fixed it. If you still have an issue, on your Google home screen spress +.
Then press works with google
Then long press your lighting app
Then press reconnect.
Give it a few minutes, then test.
Same for me as well. No color option completely out of the blue. Google clearly pushed a broken update down because a quick glance at Reddit shows TONS of people are having this problem at exactly the same time.
I have been troubleshooting this on and off for a few days. I have over 150 smart devices in my home. Each room has smart color lights, and a handful of lights in each room get the “actually x lights don’t support that functionality”, Many people are reporting this problem across multiple light brands. The main app for the lights work fine, it’s just when controlling with google home that the color functionality is broken. So it’s clearly an issue with google home, most likely in their data records or, network paths or threads that are blocking or mislabeling the functionality of the lights. Most likely a software or network update, or configuration change that created this impact. Google has been working with enabling “Matter” and additional capabilities lately. So .. HEY GOOGLE, ROLL BACK YOUR CHANGES !!!!
Now Google assistant can't correctly set brightness. It was working this morning. It seems like whatever Google did they put in a progressively degrading feature. We seem to be losing functionality by the hour.
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Was there an update? I've been using this combination of lights for two plus years and two separate locations at home and on my boat never had an issue now all of them are missing the color button except for one light and it's changed all yesterday so what's going on I'm literally about to throw all the stuff in the garbage
I am having the exact same problem with all of my lights. What did you do Google? Some kind of update has messed up everybody's lights. Please fix this problem because you have rendered our lights useless.
Tekin smart bulbs tied through the tuya app.
In tuya i can change the color fine, but google assistant doesn't provide the button or acknowledge via voice on most of my lights suddenly. Oddly, two in a room of four lights have the option. Have 54 lights total, its been fine until i tried changing them today.
Tried force closing assistant and tuya, rebooting phone, no luck. Probably some noob dev at Google didn't test their code before deploying.
Better open a Support ticket with Google. The more reports they get, the sooner they will fix it.
I have experienced the same but, in my case, with smart downrights and, curiously, not with all of them. I have tried even to unlink Smarl Life from Google Home and to link it again, but the result is the same. What's happening with that? Thanks
Same for me. Linking and unlinking Smart Life and Google Home doesn't fix the issue. Nor does removing the device and re-adding it to Smart Life. In addition to posting in this community, I've also contacted tech support at SL who are currently looking into it. Will post again if/as/when I have more insights from their investigation.
I think my phone update last night (Google Pixel 4a) caused my light color options to disappear. How do I figure out what's going on? Is this on my end? Do I let somebody know?
The light buttons used to have a colors option screen where you could select from a pallete, but that was missing this morning so my Google home got confused with one of my routines and couldn't set my lights to white.
I just read an update on the Reddit posts that Google is Aware of the issue and is working on a fix. ETA is this week.
This is a wide spread issue across multiple bulbs and apps. It's not you, its Google.