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I cannot sign into the Nest App on my Apple TV 4k. I can sign into the account on my iPhone SE.

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: strathcorner iot-devices 

 

This is a reopening of https://support.google.com/googlenest/thread/118626233/i-cannot-sign-into-the-nest-app-on-my-apple-t... as I could not respond before the thread was locked. 

 
I am still unable to log into the Nest app on my Apple TV 4K, but can log in on my iPhone SE and through the web.
11 REPLIES 11

CC
Community Member

When is this going to be fixed?

sr1
Community Member

Ghh

Otto
Community Member
Nest works well on my ipad and iphone but it is impossible to logon to nest on my 4k appletv
Impossible to logon to nest app on appletv. 
Works well on ipad and iphone.
 

 

CC
Community Member

This is ridiculous.  It worked well before I switch the account over to Google.

Warren
Community Member

Does google plan to fix this?

gammon
Community Member

So they produce an app, then simply ignore that it's broken?  This is Google not "Ma's and Pop's Lemonade".  Unacceptable for a subscription service.

CC
Community Member

At this point they don't want to in my opinion.

h14c
Community Member

I would really appreciate this being fixed! So many apps for subscriptions etc. If I was buying something, I would have all of the attention I want & more. It is asinine that it worked, we were encouraged to migrate (most did) and now it does not work. Terrible customer service!

Khan
Community Member

Google not bothered. Nest app not useable on Apple tv. It’s been over a year since this was identified. 

CC
Community Member

Google does not care. Been planning to migrate to Ubiquiti - Simplifying IT.

Juanmarmenta
Community Member

I can’t believe this is still not fixed! It’s clear they don’t WANT to fix it since it’s been a year……😡😡