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Issues Adding Nest x Yale Lock to Nest Account

Bbabin40
Community Member

Nest app keeps asking me to add Connect

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

To setup Nest x Yale Lock you need one of the following:

  • Nest Connect
  • Nest Guard

You must have one of these devices already connected to the Nest app to add the Lock. Your lock needs a Nest Connect or Nest Guard to connect to the internet as it doesn’t connect directly to Wi-Fi itself.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help, davidking. 

 

I'm dropping by to ensure that everything is covered here. For your guide you may check this article to learn about your Nest × Yale Lock installation and setup. If you have other questions and concerns, feel free to let me know.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi Bbabin40,

 

It's me again. I want to make sure you're all good — how did the steps go?
 

Best,

JT

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba