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My Nest account on my phone isn't the same as what is on my PC - how do I change one to the other?

mkoxlien
Community Member

I have (2) email addresses tied to my Google Account, I inadvertently setup my true NEST account on one (on my phone) and then setup another account using a different email on my computer...  How do I blow the computer one away and start from scratch?

 

4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? Unfortunately there isn't a way to delete one of the accounts. You just wouldn't use the account. 

Please let me know if you have any other questions. 

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS