08-31-2021 09:01 AM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original poster: Christopher Montoya 1957
08-31-2021 09:01 AM
09-17-2021 08:36 PM
I am also having the sme problem. I can no longer access my devices due to the migration process. I followed all your migration prompts but cannot access my nest home setup. Please help me to regain access to my account
09-21-2021 11:00 AM
I am in the same situation. I now have to sign in to nest via the "sign in with google" option. But this option isn't available on all devices. Such as android tv's. Where you only have an option to login via the nest account only. But that login doesn't work anymore! I've tried to reset my nest password, it says it's sent an email to reset. But it doesn't send one! We are not the only people in this situation and it us massively frustrating. Please respond with a resolution to this issue. Thanks
10-03-2021 11:47 PM
Having the same issue. Installed the Nest app on Chromecast with Google Tv and it appears that there is no way to sign in. Upon opening the app, it states
"Smart Lock for Passwords"
"Signed in as xxxxxxx@gmail.com"
But it just sits on the sign in screen and there is no way to sign in via a Nest Username and Password. Please provide support on this.
10-09-2021 12:48 PM
I’m experiencing similar issues, Installed Nest App on our new Android Smart TV, but it won’t let me login to my account. No options to change password or anything. VERY FRUSTRATING!!!
01-11-2022 11:24 AM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that this can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
01-17-2022 09:55 AM
Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Garrett DS
01-20-2022 02:34 PM
Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
01-21-2022 09:24 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS
01-02-2022 09:13 PM
Did any of you guys found a solution to this ?
01-03-2022 12:14 AM
I didnt find a solution. And ZERO response or assistance from Google. They clearly care not about us mere mortals