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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6596 Views
  • 0 replies
  • 7 kudos

Resolved! Nest / Phone connection

Hi I need help setting my phone back up with my nest Thermostat thanks. 

Fishmilam by • Community Member
  • 892 Views
  • 2 replies
  • 1 kudos

Nest Thermostat/Home setup

Setting up a nest thermostat. I don’t have a Nest account, and apparently don’t need to migrate one, but when I try to agree to the supplemental nest terms, there is an error message that says “the caller does not have permission.” I can’t get past i...

AUAlum2000 by • Community Member
  • 5155 Views
  • 2 replies
  • 1 kudos

Gmail account recovery

Hi Dax Tilavat,Your question has been posted to the Google Account Community.Most questions receive a reply within 24 hours. We'll send you an email notification when this happens.I am enable to get my gmail account which is deleted from my mobile ph...

Dax1 by • Community Member
  • 841 Views
  • 1 replies
  • 0 kudos

Personal results not working on nest mini or nest hub

I recently added a Nest hub to my house (already had 2 nest mini speakers) and set it up to be able to read my calendar events.Instead, every time i ask it, it asks me to turn on personalised results via my google home app. I already have both voice ...

Gbdanny by • Community Member
  • 1035 Views
  • 2 replies
  • 2 kudos

Home Mini bricked - single green light

UK. It bricked whilst unused, an hour ago I cannot now get past the single green light which comes on if you depress the button and whilst inserting the power cord. Rumour has it that a firmware update bricked it. People have filled in forms but no f...

AlanRman by • Community Member
  • 1032 Views
  • 6 replies
  • 0 kudos

Home Deleted, How Do I Restore Access

Hello,One of our home's was deleted from the app. Is there a way to restore it back into the account? It had access to two Google Nest Camera's and 2 Chromecasts.Thanks

thegympod by • Community Member
  • 969 Views
  • 4 replies
  • 0 kudos

Can't remove "linked to you" devices

Hi all,I've been trying to Troubleshoot this but I can't get an answer. I have two devices under "Linked to you" in the iOS Google Home app that I can't remove.Neither device is on my wifi network so I don't have the ability to move them to a differe...

KJRM by • Community Member
  • 2417 Views
  • 9 replies
  • 1 kudos

Nest "double" 2FA on phone, but not on website

So, I have this weird situation - Nest support seems unable to help, and recommended asking the community.I have a Nest account which I set up using my old telephone number (I still have the telephone, including the number). A few weeks ago, I update...

GHNL by • Community Member
  • 335 Views
  • 0 replies
  • 0 kudos

Recettes sur Google nest hub max 2

Bonjour,J’ai acheté, la semaine dernière, une Google nest hub max 2, en partie pour bénéficier de la lecture des recettes.le souci, c’est que ça ne fonctionne pas : j’ai tout essayé, même la reconfiguration usine, mais rien à faire, toujours le même ...

Delfab03 by • Community Member
  • 8171 Views
  • 18 replies
  • 5 kudos

nest app crashing on iPhone and iPad

My nest app crashes soon as I try to watch videos. Only on the apps. I only use apple products so that is all I know. I can only stream the cameras using the web on any computer; Mac or other. This has been going on for about a month. Any fixes as it...

Sandymd by • Community Member
  • 2338 Views
  • 1 replies
  • 1 kudos
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