Help! I am trying to migrate my Nest account to my Google account and from the Nest app to the Google home app. When I follow the steps it says "this Google account is already linked to another Nest account, please select another Google account". I have no idea how that happened or what to do now. How can I resolve this and KEEP my Google account?
Appreciate your answer, MplsCustomer.
jgs2173, sorry for the delay but I want to get into the bottom of this.
Just to confirm — are you migrating your Nest account to the same Gmail address? If yes, I'm afraid this can't be done. You can try either one of the options below instead:
Check this link for more information: https://bit.ly/3NiXwby
Sorry for the delay. I'm afraid we don't have a way of checking what Google account is linked to your Nest one.
Just to confirm though, are you trying to migrate your Nest account to the same Gmail address? For instance, you have a Nest account which email@example.com'. Now, are you trying to migrate it to the same 'firstname.lastname@example.org'?