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QR code or set up code

julyaugust
Community Member

how do i find information

4 REPLIES 4

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. What type of Google Nest Device are you setting up? Are you using the Nest or the Google Home app?

 

If your phone´s camera can’t scan the code, try brighter lighting or skip scanning and type in your product’s entry key or serial number into the Nest app.

You can check this article on how to troubleshoot QR code scanning with your phone’s camera.

 

Hope this helps. Keep us posted.

 

Regards,

Steve

 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS