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Sony Google TV and Nest Doorbell

dave_in_TX
Community Member

I can't seem to login to the Nest app on my Sony Google TV. It won't accept the password. Is there something wrong with the Nest app on Google TV?

14 REPLIES 14

davidking
Gold Product Expert
Gold Product Expert

If you started using the Nest app after 19 August 2019 or migrated your Nest account to a Google account, you can't use the Nest app on Apple TV or on Android TV. It's not broken, Google stopped supporting it essentially.

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for the assistance, davidking!

 

dave_in_TX, I hope we were able to answer your question with the info provided by @davidking. You can also contact your TV manufacturer for additional help. If you have other questions, feel free to respond to this thread and we'd be happy to further assist you.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi dave_in_TX,

 

Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hello all,

 

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

 

Cheers,

Alex

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, davidking and Alex. 

 

Got it, thanks for giving us a heads up. If your Google TV has a built-in Chromecast you can view your Nest doorbell. If it doesn't have one, you would need a Chromecast device and use your Google Home app to view the live feed of your doorbell. Have you tried the steps in the article shared by Alex?

 

Let us know if you have any other questions. 

 

Best,

JT

dave_in_TX
Community Member

It seems the Nest app is no longer supported so that answers my question. Do you know of another way to view a Nest Doorbell on a Sony Google TV?

Azarco
Community Specialist
Community Specialist

Hey dave_in_TX,

 

We're sorry to hear that. While we don't have a direct way of viewing your Nest Doorbell to your TV, you can visit this article for more information. Stream your security camera on TV using a speaker or display

 

Hope this helps.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

It's me again. Still need our help?  Hope the shared link above provides an idea on how to view your Doorbell to your TV.

 

Regards,

Alex

dave_in_TX
Community Member

I have been able to view my doorbell on my Google Hub's screen and had hoped I could see it on my TV since it was a Google TV. Well darn...

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Checking back in should you still have further questions here. Let us know by replying to this thread.

 

Regards,

JT

Azarco
Community Specialist
Community Specialist

Hey dave_in_TX,

 

We want to ensure you are good to go and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 


Thanks,

Alex

dave_in_TX
Community Member

Thanks that answers my question

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for getting back to us. We're glad to hear we're able to answer your questions. Let us know if you have other questions or concerns.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi dave_in_TX,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,
Alex