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About to Google nest indoor outdoor cameras after one year not even a year battery is already dead w

PNUT333
Community Member

$300 down the drain Google nest camera will not take a charge anymore two cameras with same issue as I tried to build a smart home around Google nest has been nothing but a problem

 

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert

Are you using the original cable that came with the cameras?

It it securely inserted into the camera with the cable feeding towards the front of the camera?

Anonymous
Not applicable

One of the worse products I've ever purchased in my entire life. Over $2000 down the drain. I haven't had access to my cameras in over a month now and googles engineers cannot fix the ongoing issues. Worse product ever..

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@PNUT333, thanks for reaching out here in the Community. To confirm, what is the light status of your Nest Cameras? Try charging it to a different power outlet. We would really appreciate it if you could share the information we're asking so that we could take a better look.

I appreciate the help, davidking.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi PNUT333,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
 
Regards,
Emerson

Anonymous
Not applicable

Im taking the department store to court that sold me the cameras. Hopefully they will remove them from sale as there's hundreds of complaints on their website about how bad the cameras are. 

EmersonB
Community Specialist
Community Specialist

Hey PNUT333,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
  
Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello PNUT333,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson