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Anyone having trouble with google nest cam battery streaming in live view?

JohnF
Community Specialist
Community Specialist

‎09-02-2021 09:35 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Martin Horrocks 

 

Notification recording works but not the live streaming view.
 
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5 REPLIES 5

Abdallah
Community Member

‎09-03-2021 06:33 AM

I have the same problem with both my new doorbell (battery) and new nest cam.

Everything working fine except seeing live from phone or Google display. Wifi speed is great. Reset didn't work

 

 

 

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MH
Community Member
In response to Abdallah

‎09-10-2021 04:37 PM

Did you manage to find a fix?  Mine still doesn't accept live feed....

0 Kudos
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Abdallah
Community Member
In response to MH

‎09-11-2021 06:23 AM - edited ‎09-11-2021 06:25 AM

Yes,

I found the settings in the Google wifi to make it work:

Go to Google home app,

Wifi

Settings

Preferred activities

Uncheck both activities.

 

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mdr2
Community Member
In response to Abdallah

‎09-10-2021 05:26 PM

Hmmmm,  I'm not sure what to chime in with.  My new doorbell(battery) worked fine.  But the fact that both are not showing you video is an indicator that the problem is not on the camera side. 

Maybe just double check you are on the newest version of the GOOGLE HOME app?   I think the only way to do this is to go to the app store and search for GOOGLE HOME and see if it says "Update" where the download button is.

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