One of my nest cam batteries will not charge.
It has been plugged in for 3 hours or so and it has remained at 39% the whole time.
I have ensured the cable is plugged in properly and not damaged or twisted.
I have tried it with another known good cable and adapter as I have several cameras.
The white charging indicator is lit when its plugged in.
Ambient temperatures are well within optimal charging requirements.
Essentially i need to lodge a warranty claim by can't find where to do that.
Thanks for isolating the issue with your camera. Were you able to file a warranty claim as suggested by MetalGlacier? Let me know if there’s anything else.
I appreciate the help, MetalGlacier.
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.