05-10-2022 02:54 PM
Why have you closed the thread regarding the IOS app problem viewing history everyone is having? I have had an open support ticket for a month but you don’t seem to be resolving it.
05-10-2022 03:18 PM - edited 05-10-2022 03:22 PM
I may have found a workaround. I login to https://home.nest.com/ and look at my cameras via the webpage.
05-10-2022 10:03 PM
That’s not as good though. I like just running my finger over the timeline back and forth and see the video moving on the large view.
05-12-2022 03:57 PM
This is definitely caused by the last update for Nest on iOS. Unfortunately the only solution is another update which who knows when that will happen.
05-23-2022 10:38 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.
Best Regards,
Brad.
Thanks for yoru assistance, Rubes!
05-23-2022 10:39 AM
Still not fixed and no response for ages from Google.
05-27-2022 08:25 AM
Hey folks.
We are still investigating this issue, and will update y'all as soon as we have an update.
Best regards,
Brad.
05-30-2022 08:49 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
05-10-2022 08:12 PM
Im having the same issue on Andriod phone
05-22-2022 11:10 AM
Thanks for mentioning as I am an iPhone subscriber and was curious as to what android users were experiencing. I had not seen any chime in until you did.
05-23-2022 01:46 PM
I too have been having the same issue for over a month now. Using Version 5.68.0 on iPhone 11 Pro Max with iOS 15.5 512GB memory. This issue happens on my Nest doorbell (1stGen) 2 Nest Outdoor Cams & my legacy Dropcam.
It’s clearly an app issue… When will this bug be fixed?