Thanks for posting here in the Google Nest Community.
Sorry to hear that — do you have an active Nest Aware subscription? When did it start happening? Also, you might want to check out this link for additional help.
I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Hi Steve I have replied I still have problems nothing has been fixed I recently moved and had to go from regular Internet to a dial up Internet I'm thinking maybe that is why I'm having the gaps and things missing out of the recording please let me know if you think this could be the issue thank you
